Shipping policy

Shipping Policy

Thank you for shopping with Muzi Fashion. We are committed to delivering your order safely and as quickly as possible.

Order Processing

• Orders are processed within 1–3 business days.
• Orders are not processed on weekends or public holidays.
• Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery times:

• United States: 5–10 Business Days
• Canada: 6–12 Business Days
• United Kingdom: 5–10 Business Days
• Australia: 6–12 Business Days
• Europe: 6–12 Business Days
• Rest of the World: 7–15 Business Days

Please note that delivery times may vary due to customs clearance, weather conditions, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your location.

We may offer Free Shipping during special promotions or on qualifying orders.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email so you can monitor your shipment at any time.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local government. These charges are the responsibility of the customer.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. Muzi Fashion is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Delayed Packages

If your package is delayed or lost during transit, please contact our customer support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or shipping, please contact us through our Contact Us page or email our customer support team.